Request & collect client documents securely

    Send secure collection links by email, SMS, or WhatsApp - and get IDs, statements, and signed docs back without the chase.

    InDoc dashboard - overview of document requests

    Built for how document collection actually works

    Clients get a simple upload path. Your team gets control and visibility. The business stays compliant.

    For clients

    • Upload from a secure link - no account required
    • Email, SMS, or WhatsApp - use what they already check
    • Clear checklist so nothing gets missed

    For your team

    • Send a request pack in minutes
    • See status live - pending, in progress, done
    • Reminders go out automatically before deadlines

    For the business

    • One place for every client file
    • Audit timeline for compliance review
    • Approve, reject, and re-request without email chaos
    Secure uploads

    Encrypted storage with a clear audit trail

    • Documents encrypted in transit and at rest
    • Access controlled to your organisation
    • Activity timeline for every request
    Secure upload portal
    bank-statement.pdfReceived
    id-document.jpgReceived
    proof-of-address.pdfReceived
    Notifications

    Know the moment a document lands

    • Instant alerts when clients upload
    • Email and in-app updates for your team
    • Status stays in sync across the request

    Alex Johnson

    Uploaded ID Document

    2 min ago

    Sarah Williams

    Uploaded Bank Statement

    15 min ago

    Michael Brown

    Uploaded Proof of Address

    1 hour ago
    Request packs

    Templates, reminders, and e-sign when you need it

    • Reusable request templates for common packs
    • Automatic reminders before the deadline
    • E-signatures available on every plan

    Document checklist

    National IDDone
    Proof of IncomeDone
    Bank StatementPending
    Signed mandatePending

    Simple, transparent pricing

    One request is one outbound ask to a client - any channel, any document pack. Prices exclude VAT. Extra requests are R18 each, or upgrade to the next plan.

    Starter

    R1 299/ month

    Collect documents on every channel.

    75 requests / month

    Up to 3 users

    Professional

    R2 499/ month

    Reuse request packs and move faster.

    150 requests / month

    Up to 5 users

    Most popular

    Business

    R3 999/ month

    Priority support plus e-signatures included.

    300 requests / month

    Up to 10 users

    Enterprise

    Custom

    from ~R8 999

    Custom volume, integrations, and dedicated success.

    Unlimited / committed volume

    Custom seats

    Features by plan

    Compare what's included across Starter, Professional, Business, and Enterprise.

    FeatureStarterProfessionalBusinessEnterprise
    Secure upload portal
    Unlimited clients
    Email, SMS & WhatsApp requests
    Automatic reminders (all channels)
    Status tracking
    Activity / audit timeline
    Download all documents
    Approve / reject + re-request
    Email support
    Saved request templates
    Priority support
    E-signatures included50 / moCustom
    API / webhooks / integrations
    Custom onboarding + SLA + CSM

    Electronic signatures

    Available on all plans. Business includes 50 signatures / month; extras and other plans use the rates below.

    Pay as you go

    R20

    per signed document

    50 Signatures

    R899

    Save 10%

    100 Signatures

    R1 699

    Most Popular

    250 Signatures

    R3 699

    Best Value

    All plans include secure cloud storage and data encryption. Prices exclude VAT unless stated otherwise. Get in touch.

    Ready to stop chasing documents?

    Book a demo and we'll show you how InDoc fits your workflow.

    Email·info@indoc.co.za

    Book a demo